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Facetime login facebook login8/4/2023 ![]() (feedback may be in the form of an email, a formal letter or a phone call) Process / resolve your concerns or coordinate with the appropriate resolving office for resolution.Make an initial verification of your concerns.A reference number will be provided to you. Record your concern through the Bank’s centralized logging tool for monitoring of status.These are not necessary for PNB to evaluate your concern. Reminder: Do not disclose your PIN/ OTP or Password to anyone. Other information related to the concern (if necessary).Resolution requested ( Resolution could be posting of unposted payment or fund transfer, an explanation to a questioned transaction or personnel behavior, and other applicable action which will address the concern).Processing time may vary depending on the type of concern. ![]()
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